Please email us with the following details if you are reaching out to us about a faulty product or wishing to make a guarantee claim.

1. Your order number or proof of purchase

2. Photos or a video of defective item(s)

3. Your Email Address (the one you used for registration)

The above information will help us to resolve your query more quickly and efficiently.

Official Email: info@4t7.com

Available：

Monday - Friday: 9.00am - 18.00pm

Bank Holiday hours may differ